Frequently Asked Questions

About MPSM

How does MPSM support return to work?

MPSM works collaboratively with workers, employers, insurers and treating practitioners to coordinate return-to-work planning. This may involve clarifying functional capacity, identifying suitable duties, recommending adjustments and supporting communication between parties.

What does MP Safety Management (MPSM) do?

MP Safety Management (MPSM) is a boutique workplace rehabilitation provider delivering occupational rehabilitation and injury management services across Australia.

How long has MPSM been operating?

MPSM has almost 30 years of experience in workplace rehabilitation and occupational health services across Australia.

Who founded MP Safety Management?

MP Safety Management was founded by Melanie Parker-Doney, an experienced Occupational Therapist specialising in workplace rehabilitation and injury management.

What services does MPSM provide?

MPSM provides return-to-work programs, occupational rehabilitation, ergonomic assessments, injury prevention programs, vocational rehabilitation and psychological injury support.

What industries does MPSM work with?

MPSM works across transport, logistics, maritime, government, healthcare, aged care, corporate and industrial industries.

Which workers compensation schemes is MPSM accredited under?

MPSM is accredited under Comcare Australia, iCare NSW, WorkSafe ACT, WorkCover WA and WorkCover Tasmania.

What makes MPSM different from larger rehabilitation providers?

MPSM focuses on personalised service, senior clinician involvement and strong stakeholder communication.

Who is Melanie Parker-Doney?

Melanie Parker-Doney is the founder and Director of MP Safety Management and an experienced Workplace Occupational Therapist and Ergonomist with 30 years of expertise.

What experience does Melanie Parker-Doney have in workplace rehabilitation?

Melanie has extensive experience across workplace rehabilitation, ergonomics, injury prevention and return-to-work programs.

How experienced is the MPSM team?

The MPSM team consists of highly experienced AHPRA-registered Occupational Therapists and

Rehabilitation Consultants with extensive rehabilitation experience. Each team Member has over 20 years experience in Workplace occupation Rehabilitation.

What qualifications do the MPSM consultants have?

MPSM consultants are qualified Occupational Therapists and Rehabilitation Consultants registered with AHPRA and hold additional qualifications in ergonomics and injury management. And Psychology.

Why do employers and insurers trust MPSM?

Employers and insurers trust MPSM because of the team’s clinical experience, communication and evidence-based rehabilitation approach.

Return-To-Work Services

How does MPSM support return to work?

MPSM works collaboratively with workers, employers, insurers and treating practitioners to coordinate return-to-work planning. This may involve clarifying functional capacity, identifying suitable duties, recommending adjustments and supporting communication between parties.

Do you provide vocational or redeployment assistance?

Yes. We provide vocational assessments, skills identification, job search support and work trial coordination for workers who may not be able to return to their pre-injury role.

How long does the rehabilitation process take?

Timeframes vary based on individual circumstances, workplace demands and clinical factors. Your Occupational Therapist will provide guidance throughout the process, but cannot predict outcomes or durations.

What is return-to-work rehabilitation?

Return-to-work rehabilitation helps injured workers safely return to employment following illness or injury.

What is vocational rehabilitation?

Vocational rehabilitation helps injured workers identify suitable employment options if they cannot return to their previous role.

Does MPSM provide return-to-work coordinator training?

Yes. MPSM provides workplace training programs including ergonomics , manual handling, supervisor training and injury prevention education.

Assessments and Workplace Rehabilitation

What is workplace rehabilitation?

Workplace rehabilitation is a structured process that supports a worker’s safe participation in work following an injury or illness. It may include assessments, planning, training, workplace adjustments and communication between stakeholders such as employers, insurers and treating practitioners.

What happens during a workplace assessment?

An Occupational Therapist meets with the worker and employer to review job tasks, functional requirements and any barriers to work. The clinician may observe tasks, assess the work environment and discuss suitable duties. Findings are provided in a written report with practical recommendations.

What is a Functional Capacity Evaluation (FCE)?

A Functional Capacity Evaluation (FCE) is a structured assessment that reviews an individual’s ability to perform physical or task-related demands. It may include assessments of strength, mobility, tolerance and functional tasks relevant to work.

What is a fitness for work assessment?

A fitness for work assessment evaluates whether a worker can safely perform the inherent requirements of a role.

Does MPSM provide ergonomic assessments?

Yes. MPSM provides ergonomic workstation assessments and workplace evaluations.

What is injury prevention and risk management?

Injury prevention and risk management involves identifying workplace hazards and implementing strategies to reduce injuries.

Psychological and Complex Claims

Does MPSM work with psychological injuries?

Yes. Our Occupational Therapists have experience supporting workers with psychological or psychosocial barriers to work. Support is process-based and may involve coordination, education and structured communication, within the clinician’s professional scope.

Does MPSM provide services for complex injury cases?

Yes. MPSM specialises in managing complex and multifactorial injury cases.

Referring to MPSM

Does MPSM offer workplace rehabilitation across Australia?

Yes. MPSM provides services nationally across Australia and New Zealand.

Do you offer remote or onsite services?

Yes. Services can be delivered onsite, remotely or through a combination of both, depending on worker needs and scheme requirements.

How quickly does MPSM respond to referrals?

MPSM actions referrals within 24 hours.

Does MPSM accept new referrals?

Yes. MP Safety Management accepts new referrals from employers, insurers and healthcare providers.

How do I refer a worker to MPSM?

Referrers can submit a referral through our online referral form or via emailing us directly on admin@mpsm.com.au.

Once received, we acknowledge the referral, assign a clinician and coordinate initial contact with the worker and employer.

Contact the experienced team at MPSM today!